utilize a professional locksmith?
What does it mean to rekey a lock?
What does it mean to master key multiple
Why are Electronic Access Control Devices
becoming so popular?
The “DO NOT DUPLICATE” stamping
on the head of a key – Will it provide key control
and prevent reproduction or duplication?
“DO NOT DUPLICATE” – Does
this prevent someone from having my key reproduced or
Will a Security Specialist at High Desert Lock & Safe
reproduce or duplicate my key, marked “DO NOT DUPLICATE”
Are there any exceptions that might allow
a key which is stamped “DO NOT DUPLICATE”
to be reproduced or duplicated by a Security Specialist
at High Desert Lock & Safe?
When purchasing a safe, what are some of
the factors that I should consider?
I know what my safe combination is, but
I can no longer remember the correct procedure for dialing
or, entering the combination numbers.
If I am locked out of my residence, business,
or automobile or, I need a key made from a lock that I
have no existing key ( ie… lockout services, requests
for keys by code, the generation of first keys or an original
key, etc…). What type of information will I need
top - Why utilize
a professional locksmith?
High Desert Lock & Safe has a team of Security Specialists
which have been trained in all aspects of security products,
and security hardware applications, installation, service,
and repair. Our knowledge and understanding of the many
manufacturers’ security products & security
hardware assures you, our customer, the best possible
solution for your physical security needs. Our professional,
factory certified locksmiths have the extensive knowledge
and skills to solve your lock hardware and physical security
problems – It’s what sets us apart from our
We have extensive knowledge and training in the installation
and servicing of knob & lever cylindrical locks,
deadbolt locks, mortise locks, high security locks,
digital access control locks, panic exit devices, storefront
door locks, electrified locks, commercial cabinet and
- What does it mean to rekey a lock?
Rekeying is the process of removing the internal pins
from the lock and replacing with new pins to provide
a different key combination configuration. Rekeying
your existing locks is the most cost-effective method
of eliminating of insuring that old keys no longer operate
and prevent access. This eliminates lost or stolen keys,
rendering them useless, as they will no longer operate
the lock. Once rekeyed, only the new keys will operate
the lock and you can now account for all of the new
- What does it mean to master key multiple locks?
Master Keying is a rekeying process, where the internal
pinning combination configuration allows multiple keys
to operate the locks within a system. Master Keying
allows you to have one master key to operate multiple
locks and have a different key operate each lock. Master
Key Systems are commonly utilized in commercial buildings,
industrial complexes, school campuses, hospital &
medical facilities, and governmental facilities. Master
Key Systems offer convenience and security.
- Why are Electronic Access Control Devices becoming
Access Control Devices are the most popular security
products today! Access Control Products offer a vast
variety of features and capabilities – from as
simple as a keyless mechanical push-button lock for
your residence, to a more sophisticated Access Control
System at your business which allows for keyless entry,
time zoned access, and user tracking.
- The “DO NOT DUPLICATE” stamping on the
head of a key – Will it provide key control and
prevent reproduction or duplication?
No. Most locksmiths will
respect and maintain that it is an unethical and unprofessional
practice to duplicate a key stamped “DO NOT DUPLICATE”.
Although, many box stores, hardware stores, and discount
outlets frequently have personnel who will not respect
the “DO NOT DUPLICATE” marking or, will
be provided false information by the customer and therefore
will be misguided into reproducing or duplicating the
To prevent unauthorized key reproduction
or duplication, there are several manufacturers which
produce high security keys and lock cylinders –
Schlage Primus, Medeco, and Kaba Peaks are some products
offered which provide superior quality Key Control and
High Security Lock solutions.
- “DO NOT DUPLICATE” – Does this prevent
someone from having my key reproduced or duplicated?
There are no laws governing the stamping or duplication
of keys marked “DO NOT DUPLICATE”. It is
a common myth that keys with “DO NOT DUPLICATE”
on the head of the key will make it unlawful for someone
to reproduce or duplicate the key. There is nothing
preventing anyone from making the duplicate key.
- Will a Security Specialist at High Desert Lock &
Safe reproduce or duplicate my key, marked “DO
NOT DUPLICATE” ?
Security Specialists at High Desert Lock & Safe
will NOT reproduce or duplicate keys presented at the
will-call counter, which are marked “DO NOT DUPLICATE”.
It is not a professional or ethical practice, for anyone
to willingly defeat or, intentionally reproduce or duplicate
a key stamped “DO NOT DUPLICATE”.
- Are there any exceptions that might allow a key which
is stamped “DO NOT DUPLICATE” to be reproduced
or duplicated by a Security Specialist at High Desert
Lock & Safe? Occasionally, when physical
evidence is sufficient, documenting the exact location
of the lock to which the key operates and, proof of
authority and/or ownership of the property to where
the lock and operating key are physically attached.
This usually requires a Security Specialist to perform
an on-premises evaluation and documentation.
- When purchasing a safe, what are some of the factors
that I should consider?
•What is the primary purpose of your safe? Burglary,
Fire, or both? Make sure that you match your needs with
the correct construction, and labels to meet those requirements.
•Understand the size that you need. Make sure
you leave enough room for growth. Home use as well as
office use tends to increase over time. Leave room for
expansion of your safe needs.
•Where will the safe be located? How much space
will you need? Will the safe be accessible on a regular
basis? A safe has no value if you don’t use it.
Make sure that you have good access and the safe is
convenient to use.
•What type of locking mechanism do you need? Both
mechanical as well as electronic locks will work. Will
you need to program a new combination on a regular basis?
Do you need time delay, audit trail, or multiple users?
•Do you need a custom size or special interior?
We can order a safe customized to your specific needs.
•Who will install the safe? We can provide delivery
and installation of your safe at your home, office,
or business location.
•Always bolt-down and secure your safe. We recommend
that all safes be bolted down to the floor..
- I know what my safe combination is, but I can no longer
remember the correct procedure for dialing or, entering
the combination numbers. If you refer to our
links, we have some example procedures for the most
common safe locks that may be useful.
top - If
I am locked out of my residence, business, or automobile
or, I need a key made from a lock that I have no existing
key ( ie… lockout services, requests for keys
by code, the generation of first keys or an original
key, etc…). What type of information will I need
Our shop and/or field technicians will require the following;
• When you contact our shop, our security technicians
will request some basic information about your request
and, will provide you with some information of the documentation
and identification requirements that you will need to
provide prior to the service being performed.
• An Authorization Form will be completed and
signed by the customer, which contains basic information
documenting the requestor’s identification, name,
address, telephone number, drivers license and/or government
issued photo ID number, birth date, job location, description
of work to be performed, authority and relationship
• The customer will be requested to provide a
valid drivers license or government issued photo ID.
A copy of the drivers license or government ID will
be attached to the authorization form, when a copy is
• The customer will be requested to provide reasonable
and appropriate evidence, indicating that the customer
has the authority to have the requested service completed.
This is usually completed by verifiying and/or matching
the customer’s identification to property tax
bills, vehicle registrations/ownership titles, and/or
other documents substantiating authority/ownership of
the property to which the lock and/or key is related.
• The customer will be asked to sign the Authorization
Form, which shall include a statement that;
- the information provided by the
customer is true and correct
- the customer is the owner
and/or, has the authority to;
request a lock to be opened and/or by-passed by means
other than an original operating key
request and gain possession of a key cut by code
request and gain possession of a first key generated
- the customer shall indemnify
and hold harmless the locksmith against liability
- the customer has reviewed
the accuracy and contents of the entire form.
NOTE: If our security
technicians are suspicious that the information provided
by the customer is false information, a request for
law enforcement may be made to verify the validity of
the information provided. All information obtained remains
property of High Desert Lock & Safe, Inc.